Policy

SHIPPING CONFIRMATION 

Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow 1-2 business days for order processing and 1-5 business days for shipping, depending on the selected shipping method. UPS delivers Monday-Friday. If you have questions about shipping or tracking your order, Customer Service Specialists are available to assist you Monday through Friday from 10am to 7pm CST at (346) 219-0867. 

RETURNS AND EXCHANGES 

Your ultimate satisfaction with Li Beauty House Medspa is our goal. Therefore, we gladly accept a return of any item(s) purchased at Li Beauty House Medspa upon receiving it within 30 days of the purchase date. In order to complete the return, you must have a proof of purchase. 

PROBLEMS WITH AN ORDER 

Please feel free to contact us directly by email or call (346) 219-0867 to speak with a Customer Service Specialist Monday through Friday from 10am to 7pm CST.